Process Improvement[WLOs: 1, 3] [CLO: 1]
Prior to beginning work on this assignment, review Chapters 8 and 9 of your course text. For this assignment, select a company familiar to you, preferably one where you have been employed, and consider a process within that company that needs improvement. This could be a business process, a manufacturing process, a distribution process, or a service process that you have observed or been involved with during your career.
Please avoid naming the actual company or any person. Your experience and analysis of the situations are important, not the names.
For further guidance, review the
tip sheet.
Using your course textbook and University of Arizona Global Campus Library research, prepare a recommended process improvement proposal that incorporates tools and methods learned in this course.
In your paper,
- Describe the company and how the selected process fits into the company’s overall framework.
- Create a step-by-step description of the current process, incorporating a process flow chart.
- Analyze the current process for inefficiencies.
- Develop a process improvement recommendation, including a detailed plan that incorporates business process engineering theory and benchmark the reengineered process to a close business competitor.
- Design the process to be more efficient, using appropriate tools and methods learned throughout the course, including capacity utilization improvements and quality control models.
- Explain possible challenges in implementing the process changes.
- Assess the expected benefits of the improved process and the potential benefits.
The Process Improvement paper,
- must be five to seven double-spaced pages in length (not including title and references pages ) and formatted according to
- as outlined in the Writing Centers
- resource.
- must include a separate title page with the following in title case:
- title of paper in bold font
- Space should appear between the title and the rest of the information on the title page.
- students name
- name of institution (The University of Arizona Global Campus)
- course name and number
- instructors name
- due date
- must utilize academic voice. Review the
- resource for additional guidance.
- must include an introduction and conclusion paragraph.
- Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
- For assistance on writing
- and
- , refer to the Writing Center resources.
- must use at least two scholarly or credible sources in addition to the course text.
- The
- table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.
- To assist you in completing the research required for this assignment, review this
- tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
- must document any information used from sources in APA Style as outlined in the Writing Centers
- guide.
- must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. Review the
- resource in the Writing Center for specifications.
| Competencies Learned
- Critical Thinking
- Business Fundamentals
- Problem-Solving and Decision-Making
Carefully review the
for the criteria that will be used to evaluate your assignment.

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