One of the most critical steps in a change model is the need to diagnosis the root cause of organizational problems effectively. Diagnosis is an essential step of any change management process. It is an effective way of determining gaps between the current state of an organization and a desired future state. It is through the use of diagnostic tools that the root causes of organizational problems are identified. Diagnostics also help to choose interventions that are intended to resolve the problems. Examples of root causes of organizational problems include high employee turnover, low employee morale, negative workplace culture, and operational inefficiencies.
Answer the following questions:
- What is the purpose of a diagnostic process?
- What are the benefits of both quantitative and qualitative research?
- What are some ways to collect and analyze your data?
- How does finding a problems root cause help you decide what change intervention to implement?
Your final submission should consist of a 5-7-page Word document (not including cover page and resource page).
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