Repairing Customer Satisfaction – Hypothesis

You will continue to use the

case study to develop a hypothesis for your framed problem. This will be your first draft; you will develop the final draft integrating your instructor’s feedback in the Week 6 Assignment.

Instructions

Based on the case study

, develop a 1-page hypothesis regarding your framed problem that includes the following.

1. Develop a hypothesis regarding your framed problem, including elements of a new value proposition for the Company, based on your analysis of the organization, root causes, and data required for your chosen identified deficiency.