Quiz 2

Here is the link to the video that you have to answer the questions for: https://youtu.be/pVeq-0dIqpk

In this presentation, Harvard Business School professor Dr. Frances Frei explains why trust is the foundation for everything we do. She gives a crash course in trust how to build it, maintain it and rebuild it. Watch the video and then answer the questions that follow.

question 1: According to Prof. Frei. what are the three component parts of trust? Explain each one in your own words.

150-250 words; create a new paragraph every 3-5 sentences with a single space in between each.

question 2: While all three are important, for the sake of discussion, which component of the “trust triangle” described by Prof. Frei do you think is most important? Explain and/or provide an example.

150-250 words; create a new paragraph every 3-5 sentences with a single space in between each.

question 3: Think back to a situation at work in which you did something that impacted your trust relationship with othersperhaps with your coworkers, with stakeholders, with your team, and/or with senior management. The impact on trust could have been positive or negative.

What actions were taken to strengthen trust or caused or reinforced mistrust during this situation? Based on this analysis, what actions can you take to build and rebuild trust in the future? Explain.

150-250 words; create a new paragraph every 3-5 sentences with a single space in between each.