Competencies
In this project, you will demonstrate your mastery of the following competencies:
- Recommend operations management methods and techniques to increase value for customers
- Evaluate how operations management generates value for an organization
- Explain local, national, and global sustainability in relation to functional areas of business
Scenario
You work as the chief supply-chain officer at the large international corporation, NationaliTeas. NationaliTeas manufactures and sells tea worldwide. Its motto is Keeping people and their taste buds awake (when they want to be awake). Its mission is Make the world more awake through rejuvenating and refreshing beverages and sustainable practices that uplift workers, communities, and souls. Its vision is to be the most respected tea manufacturer across at least three continents for our tea and our actions, which will be driven by a commitment to ethical sourcing, minimal waste, and empowerment of our employees.
You would like to establish an operational goal of having your corporation apply for a B Corp Certification within the next two years. You believe this would add value to the organization and help it to prioritize a stronger focus on sustainable operational practices. You have conducted a preassesment based on the recommendations for applying for B Corp Certification, and you have evaluated the corporations existing strengths and areas for improvement.
Now you need to develop a proposal for the board of directors that explains why prioritizing the triple bottom line (TBL) through working toward B Corp Certification has organizational value. You must also propose three high-impact initiatives to help strengthen the corporations commitment to people, planet, and profit based on your evaluations.
Directions
Specifically, you must address the following rubric criteria:
- Part One: Justification of Benefits: Justify the value of intentionally increasing incorporating the TBL framework into organizational decision making. Identify how ethical business practices regarding people, planet, and profit can benefit society, the environment, and the companys profit. Specifically, address the following prompts:
- Key Components: Explain the three key components of the TBL framework and how each component benefits businesses and society.
- Organizational Value: Provide a justification regarding the value and benefits of using the TBL framework to inform corporate decision making and explain connections between the organizational mission and the organizational vision.
- B Corporation Benefits: Briefly describe the organizational benefits of attaining B Corp Certification.
- Part Two: Operational Recommendations: Read the Project Preassessment Evaluation Summary which is linked in the Supporting Materials section below for each aspect of the TBL (people, profit, and planet). You will need to provide a detailed description of the initiatives that will create the needed improvement. You should note the organizational and societal value of the initiative along with the operational management techniques recommended to plan and complete each initiative. For each of your three initiatives, address the following prompts:
- Organizational Impacts: Describe the organizational benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include better alignment to the organizations mission, vision, and culture statements; increased amounts of funds or resources saved; and improvements to the organizations brand.
- Societal Impacts: Describe the societal benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased community building and positive environmental impact.
- Customer Impacts: Describe the consumer benefits of each selected initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased alignment to target markets, improved product access and availability, and improved customer satisfaction.
- Business Risks: Explain the business risks associated with prioritizing, planning, and resourcing each initiative and how these risks will be considered and monitored.
- Operational Management Techniques: Recommend an operational management strategy or technique (for example, project management, lean manufacturing, or Six Sigma) that is appropriate to implement for each selected initiative and explain why.
- Defining Requirements and Scope: Define the requirements for the successful implantation of each selected initiative and its scope. Describe how changes to the requirements and scope would impact timelines, budget, and risk.
- Roles and Responsibilities: Explain the key internal and external stakeholders involved in planning and implementing each selected initiative and why each identified stakeholder is needed to successfully implement the initiatives.
What to Submit
To complete this project, you must submit your project using one of the two formats listed below. Note that your submission should include both Part One and Part Two of your project. For either format, sources should be cited according to APA style.
- Written Report: Submit a 1,500- to 1,700-word Microsoft Word document.
- Slideshow Presentation: Submit a 10- to 12-slide presentation with speakers notes. Your slideshow should be submitted as a PowerPoint or PDF document. Examples of tools that could be used to create your slideshow include the following programs:
- PowerPoint
- Canva
- Prezi
Attached Files (PDF/DOCX): QSO 321 Project Preassessment Evaluation Summary.pdf
Note: Content extraction from these files is restricted, please review them manually.

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