Capstone Project: Pharmacy Assistant Purpose: A Capstone project is used to show a synthesis of information students learned from the program and/or an application of the knowledge/skills that were developed. To write it well, you need to do research into your completed courses as well as external research to answer the questions fully. The Capstone Project is designed to be conducted using only the resources available to the student. If you have any questions, please do not hesitate to ask your instructor. Your Capstone Project consists of four parts/prompts. 1. Pharmacy Workflow 2. Case Scenario 3. Answer Your Own Guiding Question 4. Reflect on Your Program Knowledge Each part/prompt should be researched fully and planned out by the student before written to address all aspects of the capstone requirements. For capstone requirements, please see your rubric. Each part outlines a specific topic, format, and prompt description so please read the instructions carefully. Formatting Requirements: Font: Your project should be word processed in 12-point Times New Roman fonts. Double space: Your entire essay should be double spaced. There should not be extra spaces between paragraphs. Heading: In the upper left corner of the first page of your essay, you should type your name, the instructor’s name, your class, and the date, as follows: Your Name Instructor Name Capstone Project Date Page Numbers: Your last name and the page number should appear in the upper right corner of each page of your essay, including the first page. Insert your name and the page number as a “header.” Do not type this information where the text of your essay 4 Title: Each part of your project should include a title. The title should be centered and should appear under the heading information on the first page and above the first line of your answer. Citations: Citations are required. Part 1: Create a Pharmacy Workflow Topic: Community Pharmacy Procedures Format: Written report (4-5 pages in length) Description: Describe in detail the prescription workflow starting from the initial prescription received until the final dispensing of the prescription. Feel free to include visuals (panel, diagram, flow-chart). The prescription workflow in pharmacy can start from different ways. Design your workflow starting from different options like: In person prescription at drop off window. Fax received from doctors office. Verbal prescription on phone. Faxed prescription from hospital. Refill request by patient on phone. Explain the whole process of prescription intake (i.e., what is important on a script, what extra information to gather, how to communicate with the patient) and then explain different dispensing processes such as: Pick up in-Person. Delivery by Pharmacy. Pick up by Friend or family. Part 2: Case Scenario Topic: Ethics and Pharmacy Procedures Format: Written report (4-5 pages in length) 5 Description: Review any three of the four of the following cases and explain the appropriate response. Each case answer should be approximately 1-2 pages in length. 1. Case 1: A mother with a crying baby, a very old man, one intellectually disabled kid and a person with his time priority. All are standing in a pickup line. Who would you prioritize and why? Explain. 2. Case 2: A man comes into the pharmacy 5 minutes before close and is insisting that you to fill his Tylenol No. 2 prescription. You have a suspicion that the man may be showing some signs of addiction. How will you handle this case? Explain. 3. Case 3: You are talking to a person at the drop off window and a second patient comes up to the pickup window at same time. The second patient is very eager and explains that she cannot wait any longer. The phone is ringing, and the pharmacist is busy in counselling some other patient. What should you prioritize and how will you handle the situation? Explain. 4. Case 4: A patient comes to the pharmacy to get a re-fill for lorazepam. The pharmacy assistant investigates his profile and sees that there are no re-fills left. It is almost closing time on a Friday. How will you handle this case? Explain. Part 3: Answer a Guiding Question Topic: Personalized Interest Format: Written report (4-5 pages in length) Description: Answer one of the following guiding questions or create your own guiding question. Guiding questions: 1. Should pharmacies provide additional aids to support patient compliance? If yes, list at least 5 additional aids that pharmacies might use. Provide explanations for each. If no, list at least 5 current aids and explain why these provide adequate support to the average patient. 2. What are some benefits and what are some controversies of Modern Medicine in a current society? List at least 5 of each and provide examples and explanations for each. 3. Does providing pharmacological drugs for anxiety treatment increase the likelihood of pharmaceutical dependence later in life? Be sure to include supporting evidence when answering each question. Example: case study examples, personal examples, textbook or other external research examples. 6 Part 4: Reflect on Your Program Knowledge Topic: Personalized Interest Format: Written or Visual (4-5 pages or 5-10 minutes) Description: Reflect on the knowledge and skills that you have learned from studying. You may include example from all your courses, or you may focus on a few courses that have the greatest interest for you. When developing your reflection, please answer the following key questions: Which courses have had the most impact on you and your professional goals? Explain. What concepts have had the most impact on your understanding of your profession? Explain. What will you do to apply your knowledge in practice? Explain. Your reflection can be presented in the following formats: 1. JOURNAL ENTRY (written) 2. POSTER BOARD (written) 3. WRITTEN PAPER (written) 4. POWERPOINT (visual) 5. INTERVIEW WITH YOURSELF (visual) 6. VIDEO PRESENTATION (visual) 7. SKIT (visual) If you choose a written format, your reflection must equal 4-5 pages. If you choose a visual format, your reflection must equal 5-10 minutes. APA Citation basics For more information on how to site, please go to – n_text_citations_the_basics.html#:~:text=APA%20citation%20basics,the%20end%20of%20the %20paper When using in-text citations (APA), follow the author-date method of in-text citation. This means that the author’s last name and the year of publication for the source should appear in the text, for example, (Jones, 1998). Direct quotations If you are directly quoting from a work, you will need to include the author, year of publication, and page number for the reference (preceded by “p.”). Introduce the quotation with a signal phrase that includes the author’s last name followed by the date of publication in parentheses. Example: According to Jones (1998), “Students often had difficulty using APA style, especially when it was their first time” (p. 199). If the author is not named in a signal phrase, place the author’s last name, the year of publication, and the page number in parentheses after the quotation. Example: She stated, “Students often had difficulty using APA style” (Jones, 1998, p. 199), but she did not offer an explanation as to why. Summary or paraphrase If you are paraphrasing an idea from another work, you only have to make reference to the author and year of publication in your in-text reference, but APA guidelines encourage you to also provide the page number (although it is not required). Example: According to Jones (1998), APA style is a difficult citation format for first-time learners. Please note that any information that is not your own must be cited. Any information that is not cited would be considered plagiarism, resulting in an automatic failure on your project.

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