Person-centered communication in nursing

This assignment examines the critical importance of person-centered communication in nursing practice through analysis and improvement of a nurse-patient interaction. Students will evaluate a case study that demonstrates poor communication techniques and redesign the interaction to reflect evidence-based, person-centered care principles. This exercise develops skills in therapeutic communication, patient advocacy, and holistic care delivery that are essential for professional nursing practice. Objectives Upon completion of this assignment, the students will be able to: o Evaluate communication practices o Demonstrate the ability to apply person-centered communication techniques o Develop communication skills that promote respect, dignity, and emotional support o Analyze and integrate therapeutic communication strategies o Compare and contrast poor vs. optimal communication approaches Assignment aligns with: AACN Competencies: 2.1a, 2.1b, 2.2a 2.2c, 2.2f, 6.1a, 6.1b, 9.2g BSN Program Outcomes: Integrate evidence-based interventions into person-centered care. Instructions The nursepatient interaction in the case study below demonstrates ineffective and nonperson-centered communication. Your task is to carefully examine the exchange and rewrite the interaction using evidence-based, person-centered therapeutic communication principles. The first section of your paper should present your revised version of the interaction, showcasing empathetic, respectful, and patient-centered communication. APA formatting is not required for this rewritten dialogue. The scenario rewrite may be completed in the following format just as in the original scenario: Nurse Smith: Add dialogue here. Mrs. Johnson: Add dialogue here. After presenting your revised interaction, please begin using APA formatting in the body of your paper as you provide a contrastive analysis comparing the original scenario with your improved version. Clearly identify the specific person-centered communication strategies you incorporatedsuch as empathy, active listening, validation, open-ended questioning, or reflective responsesand explain how these techniques enhance the quality of the nursepatient relationship. Your analysis must include at least three peer reviewed references that support the communication techniques used in your revised scenario. Areas to address in the rewrite are listed below. 1. Techniques the nurse should utilize to establish a therapeutic rapport with the patient. 2. Person-centered communication techniques which acknowledge the patient’s concerns, validate feelings, and demonstrate empathy. 3. Therapeutic communication techniques which involve the patient in care decisions. 4. Communication techniques that convey respect and dignity. 5. Communication techniques to address both physical and emotional needs 6. Communication techniques that provide clear information and support to the patient. Case Interaction: Low-Level Person-Centered Communication Setting: Hospital medical-surgical unit. Mrs. Johnson, 78, was admitted yesterday with pneumonia and is experiencing pain and anxiety. Nurse Smith: [enters room without knocking, looks at chart, leaves door opened with patients body exposed] “Number 412 needs vitals and meds.” [to patient] “I’m going to take your vitals now. Hold still.” [Nurse begins taking blood pressure without explanation] Mrs. Johnson: “Excuse me, but I’m having quite a bit of pain in my chest when I breathe.” Nurse Smith: [continues with task, not making eye contact] “The doctor already prescribed pain medication. You’ll get it at noon with the rest of your medications.” Mrs. Johnson: “But it’s only 9 AM now. I don’t think I can wait that long.” Nurse Smith: [sighs] “Everyone has to follow the medication schedule. Your vitals are fine. I’ll be back with your antibiotics in a bit.” Mrs. Johnson: “Could you please tell me how long I’ll be in the hospital? My daughter needs to know when to come get me.” Nurse Smith: “That’s up to the doctor, not me. If you have questions, save them for rounds. I have other patients to see.” [Nurse leaves without addressing comfort needs or answering questions] Guidelines Your paper should be a minimum of 600 words, and not more than 750 words. Rewrite of scenario is not included in total word count. Your paper should be in proper 7th Edition APA Format and include a title page and properly formatted in-text references (References are not required in the scenario rewrite. Your references will be presented with the explanation of the person-centered techniques you utilized in the contrast of communication section and reference page).