Unit 3 Assignment: Mapping Leadership: Creating an Organizational Chart for your Company
Purpose
To create an organizational chart for your employer or a familiar company, focus on the top 10 highest-ranking employees and analyze their roles in customer success, ethical/legal considerations, and sustainability.
Task
- Create an Organizational Chart:
- Select a Company: Choose your current employer or another company you are familiar with.
- Identify Top 10 Employees: Focus on the 10 highest-ranking employees in the organization.
- Design the Chart: Use a software tool (e.g., Microsoft Visio, Lucidchart, PPT, Canva, or similar) to create the organizational chart, clearly showing the hierarchy and reporting relationships. IMPORTANT: Be sure to save your organization chart as a PDF file before you upload it to the classroom.
- Utilize the below reading for clarity on what is and how to develop an organizational chart:
(2024). What is an org chart? THE ORG.
- Define the Organizations Primary Customers:
- Identify Customers: Define who the primary customers of the organization are. Consider both external customers (e.g., consumers, clients) and internal customers (e.g., employees, stakeholders).
- Define Functions for Each Person on the Org Chart:
- List Functions: For each of the 10 employees on the chart, define their primary functions and responsibilities within the organization.
- Explain Each Persons Role in Ensuring Customer Success:
- Customer Success: Describe how each person contributes to ensuring customer satisfaction and success. Highlight specific actions or strategies they employ.
- Describe Ethical/Legal Considerations:
- Ethical/Legal Aspects: Identify 2 or 3 ethical and/or legal considerations associated with each persons functions. Discuss how these considerations impact their decision-making and actions.
- Relate Functions to Environmental and Social Sustainability:
- Sustainability: Explain how each persons functions relate to environmental and social sustainability. Consider how their roles support the organizations sustainability goals and initiatives.
- Submit Your Assignment:
- Summary and Analysis: Using Microsoft Word, provide a brief 12-page, double-spaced summary explaining the organizational chart and your findings. Include your analysis of customer success, ethical/legal considerations, and sustainability. Be sure to include references to support your work. You may utilize sources from the classrooms Learning Resources or any scholarly external resources.
Submission
Submission Details:
- Create a presentation with all the elements listed.
- Use APA in-text citations and references throughout.
- You will be assessed using the Assignment Rubric.
- This assignment is due Tuesday by 11:59 PM ET at the end of Unit 3.
Criteria for Success
To achieve success, your PowerPoint presentation should demonstrate:
- exceptional knowledge of relevant concepts with well-supported statements,
- a deep understanding of business management skills, and
- high-quality research integrating current, credible sources.
Additionally, it should be clearly organized, free of errors, and meet the seven-slide (page) requirement.
This assignment is worth 200 points.
It will be assessed per the BMGT Project Rubric.
Requirements:

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