Management Question

This assignment is an individualassignment.

DUE DATE FOR ASSIGNMENT 1 IS BY THE END OF WEEK 5 (28/02/2026)

THE ASSIGNMENT MUST BE SUBMITTED ONLY IN WORD FORMAT VIA ALLOCATED FOLDER.

ASSIGNMENTS SUBMITTED THROUGH EMAIL WILL NOT BE ACCEPTED.

STUDENTS ARE ADVISED TO MAKE THEIR WORK CLEAR AND WELL PRESENTED; MARKS MAY BE REDUCED FOR POOR PRESENTATION. THIS INCLUDES FILLING YOUR INFORMATION ON THE COVER PAGE.

STUDENTS MUST MENTION QUESTION NUMBER CLEARLY IN THEIR ANSWER.

LATE SUBMISSION WILL NOT BE ACCEPTED.

Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.

All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted.

Assignment Purposes/Learning Outcomes:

Define the different Knowledge types and explain how they are addressed by knowledge management in different business environments.

Assignment Title

Case Study on Knowledge, Tacit Knowledge, Explicit Knowledge, and Knowledge Management

Assignment Type

Case Study: Alfa Hospital and the Knowledge Gap

Alfa Hospital is a well-known private hospital located in a busy city. The hospital built a strong reputation due to its experienced doctors, nurses, and medical technicians who had worked there for many years.

Recently, from nursing staff several senior nurses and two specialist doctors retired within a short period. After their retirement, junior staff faced many problems in handling emergency cases and complex patient situations. These problems and complexities led to many issues like treatment delays, frequent patient complaints, and poor coordination among departments.

The hospital had policy manuals, treatment guidelines, and patient records, but many crucial skills were not documented. Senior personnel frequently used their experience to make snap judgments, spot early warning signs, and provide informal guidance to junior colleagues.Much of this experience-based knowledge was shared through observation and practice rather than written instructions. When experienced staff left, this tacit knowledge was lost.

To tackle the problem, the hospital administration implemented Knowledge Management strategies including electronic medical records, standard operating procedures (SOPs), ongoing training sessions, and mentorship programs. Nevertheless, certain employees opposed these alterations, arguing that documenting was labour-intensive and that experiential knowledge was difficult to record.

The hospital currently confronts the difficulty of handling both tacit and explicit knowledge to enhance patient care and organizational effectiveness.

Instructions to Students

Read the case study carefully and answer all questions

Use examples from the case study

Write clear and well-structured answers

Recommended word limit: 300350 words per question with Proper References

Assignment Questions

Question 1:

a)Discuss the concept of Knowledge management and its importance in success and failure of organizations. (1.25 Marks)

b) Explain how knowledge contributed to both the success and current problems of Alfa Hospital. (1.25 Marks)

Question 2:

a) Discuss in detail the concepts of Tacit Knowledge and Explicit Knowledge. (1.25 Marks)

b) Cite specific examples of tacit knowledge and explicit knowledge from the case study. (1.25 Marks)

Question 3:

a)Why is Knowledge Management important for healthcare organizations? (1.25 Marks)

b) Analyze the challenges Alfa Hospital faces in implementing Knowledge Management. (1.25 Marks)

Question 4:

a) Suggest strategies that Alfa Hospital can use to effectively manage tacit knowledge and explicit Knowledge. (1.25 Marks)

b)Do you think technology alone can solve the knowledge problems of healthcare organizations? Justify your answer. (1.25 Marks)

(Students are hereby directed to use the same file for submission without deleting case study and questions. Fill in details on the cover-page properly.)

Answers:

Requirements: Question

WRITE MY PAPER

Comments

Leave a Reply Cancel reply