- Write a literature review on the topic “Employee perspectives on service performance.” Ensure the review meets all the requirements of a lit review. contain Analytical and critical terms, thematic and structural terms, connective and argumentative terms, and evidence-based tone. 2. Define the terms and variables in the document and add scholarly in-text citations. The paper should be in APA 7th. Ensure the paper is plagiarism-free and the similarity index is very low.

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