Hospital Consumer Assessment of Healthcare Providers and Sys…

Follow these guidelines when completing each component of the discussion.

General Instructions

Consider the client satisfaction data currently analyzed at your workplace. If you do not have a current practice location, select a local healthcare facility or provider to answer the questions below.

Include the following sections:

Answer the questions below please follow the directions Please answer each bullentin question format as below.

1. Application of Course Knowledge: Answer all questions/criteria with explanations and detail.

• Describe one specific tool used to measure client satisfaction.
• Discuss how accurately client satisfaction scores reflect quality in the organization.
• Analyze the strengths and limitations of using satisfaction measures for quality improvement.
• Analyze the strengths and limitations of using satisfaction measures for reimbursement.
• Describe the ethical considerations that should be considered when using client satisfaction measures to drive financial incentives in the healthcare industry.

1. Integration of Evidence: Integrate relevant scholarly sources as defined by
2. :

• Cite a scholarly source
• Accurately analyze, synthesize, and/or apply principles from evidence with no more than one short quote (15 words or less) for the week.

1. Engagement in Meaningful Dialogue: Engage peers and faculty by asking questions, and offering new insights, applications, perspectives, information, or implications for practice.

• Communicate using respectful, collegial language and terminology appropriate to advanced nursing practice.

1. Professionalism in Communication: Communicate with minimal errors in English grammar, spelling, syntax, and punctuation.
2. Reference Citation: Use current APA format to format citations and references and is free of errors.

**To view the grading criteria/rubric, please click on the 3 dots in the box at the end of the solid gray bar above the discussion board title and then Show Rubric.