Developing Workplace Conflict Mediation Strategies

Submit Developing Workplace Conflict Mediation Strategies

In a 5-6 page APA formatted paper, present the findings of your analysis and suggested solutions.

Make sure to support your research by at least six (6) peer-reviewed sources.

Share your findings in class in a slide-supported (visually aided) presentation at the Week 8

session.

Developing Workplace Conflict Mediation Strategies

Conflicts are unavoidable in business life, either within the company or in its external

communications. An important managerial role is to be able to identify and mediate or resolve

conflicts.

Identify one conflict in the life of your company (or any company of your choice), analyze its

reasons, and the interests of the stakeholders.

Acting as a mediator, prepare a set of negotiation strategies to successfully resolve that conflict.

Consider the personal and business interests of the parties involved, cultural and gender

characteristics that may impact negotiations, nonverbal behaviors that may help in conflict

resolution, and any other factors you consider important.