developing a short series of animated instructional videos (…

Onboarding videos for new employees is the most efficient and effective way to welcome you new employees to the team.

I work in Human Resources & payroll department, and one of our tasks is to make a short video to explain the most important tools for our new staff

I would like to create short videos to distributing via email to new employees.

We would like to request your support in developing a short series of animated instructional videos (3045 seconds each) for newly hired employees.

The purpose of this initiative is to provide a simple and engaging introduction to key HR systems and reduce repetitive inquiries during the onboarding phase.

The series will cover the following topics:

1. How to use the HR Helpdesk (raising and tracking tickets)

2. How to use ECTS (Electronic Correspondence Tracking and Archiving Solution )

3. How to use the ERP System (Oracle system for employees SelfServices HR)

Each video should:

Be short and focused (3045 seconds)

Be part of a cohesive series (consistent visual identity)

Include an animated assistant/character presenting the content

Begin with a brief introduction such as:

Hello, Im your smart HR Services Assistant.

Maintain a professional yet friendly tone

Be clear, concise, and visually simple

The objective is to create easy-to-follow, engaging content that can be shared with new employees immediately upon joining.

GUIDELINE FOR EACH VIDEO :

VID1-FOR USING ETIMAD – To book tickets through the Etimad platform:

1. Use the following link for Etimad Individual login:

2. Sign in via Nafath.

3. Go to ERCAB Orders.

4. Click on Create Order.

5. Fill in all required information and ensure the details are accurate.

6. Attach a copy of your approved travel request.

7. Select the trip type and enter the travel details, including the departure and return dates.

8. Submit the request to create the order.

After submission, the request status will appear as Under Procedures. Please wait until the HR processor approves it.

Once the status changes to Waiting for Ticket Issuance, you may select the most suitable flight, complete the booking, and print the flight itinerary.

VID 2 :How to Submit Leave Through the ERP System

1. Access the MNGHA portal homepage:

mngha.med/page

2. Navigate to the ERP System and log in using your username and password.

3. Select NGHA Employee Self-Service, then choose:

Absence Management Travel Request and Authorization.

4. Click on Create Travel Request.

5. Enter the leave details, including:

Leave type

Start and end dates

Calculate the leave balance

6. Click Continue, then enter the ticket details, including departure and return dates.

7. Review all leave and ticket information, then click Submit

Note:

For other types of leave, access the Add Absence screen, click on the leave field, and select the appropriate leave type from the dropdown list.

VID 3 : How to Use the HR Helpdesk System

1. Access the MNGHA portal homepage:

mngha.med/page

2. Navigate to E-Services MNGHA HR Helpdesk System.

3. Log in using your username and password.

4. Click on New Request.

5. From the list of departments, select Human Resources Services, then choose the service that matches your request (e.g., Service Certificate).

6. Complete all required fields accurately and submit the request.

Upon submission, you will receive an email confirmation containing your request details and tracking number for follow-up.

VID4: How to Use E-CTS

1. Access the MNGHA portal homepage:

mngha.med/page

2. Navigate to the E-CTS system.

3. Log in using your username and password.

4. Select Internal Correspondence, then choose E-Referral.

5. Complete all required fields, including:

Referral details

Required actions

Priority level

6. Attach any supporting documents, if applicable.

7. (Optional) Enable email notification if needed.

8. Click Send to submit the referral.

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