A culture built on trust and support will achieve high performance.
For this discussion you will:
- Explain, from your perspective and knowledge of course content, what this statement really means to you.
- How do you build such a culture?
- How does leadership and administrative staff help assure that well-meaning, frontline employees understand this culture?
- How do you know if you have succeeded in establishing this kind of culture within your organization?
- Support your answer with information provided in your book, your own research, personal experiences, observations, etc.

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