Critical Analysis 5

Submit a two-page (minimum), double spaced, 12 font MS Word document in APA 7th Edition format for the assignment below. Refer to the grading rubric for Critical Analysis assignments.

Use a minimum of two sources in your analysis.

Please use headings and subheading in your analysis.

CASE: SURPRISE!

On Monday morning when the business office employees arrived at the hospital the immediately notice the apparent absence of the office manager. This was not usual; the manager was frequently absent on Monday. However, he rarely failed to call his department when he would not be there but on this day he still had not called by noon.

Shortly after lunch the two working supervisors in the business office were summoned to the administrators office. They were told that the office manager was no longer employed by the hospital. They, the two supervisors, were told to look after things for the current week and that a new manager, already secured, would be starting the following Monday. All the supervisors were told about the new manager was that it was somebody from outside the hospital.

Questions

1. What was right or wrong about the manner in which the change in business office manager was made?
2. What would you supposed to be the attitudes of the business office staff upon hearing of the change?
3. With what attitudes do you suppose the staff will receive the new manager?
4. In what other ways could management have been approached this change?
5. What information is missing, if any, in this case for you to understand why the manager was dismissed?