Create a SMART Chart for the following Case Study

Overview

For this assignment, due in Module Two, you will complete a SMART goals chart, linked in the What to Submit section below. By now, you should be able to see how the DMAIC phases are interconnected. This SMART goals task provides an analysis tool to help you define the conflict in the selected case study for your final project. This Define component is due in Module Three as Milestone One: Defining Goals.

Directions

First, read the DEFINE Supplementary Document and review your modules resources, which explain the SMART goals concept. Then read the SMART Goals Overview and Example document, which is linked in the Supporting Materials section below.

Next, using what you have learned about Define from Module One and examining your own organizational conflict, complete the SMART Goals Chart Template by responding to each section in the chart:

  • S: SpecificWhen, where, and how will the goals (recommended solutions) be implemented?
  • M: MeasurableHow will implementation of the goals be measured?
  • A: Attainable/AchievableWhat steps are necessary to reach the goals?
  • R: Realistic/RelevantIs it realistic to be setting these goals? Are these the right goals to reach the desired outcome?
  • T: Time-Bound/Time RestraintsDo the goals include a specific time frame in which they will be achieved?

Be sure to consider all possible solutions, but also any unintended consequences that may arise in implementing these goals.

I have attached the short case study, as well as the SMART template, and an example template.

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