Communication Style Assignment

Each assignment must be of original discussion and analysis, not counting the title page, reference page, figures, tables, and appendixes. Each application assignment must be supported by at least 3 scholarly references, in APA format.

Note: Your assignment will be checked for originality via the Turnitin plagiarism tool. The tool is a starting point for instructors to check overall Academic Integrity and higher scores generally indicate a higher probability of Academic Misconduct. The higher the score the higher the probability that there are too high a percentage of quotations included in the narrative, and/or there are passages that have not been properly cited.

Question:

The concept of unconscious bias was introduced at the beginning of the chapter. Thomas Lynch, a self-described introvert, experienced this bias during his early years at SAP America. As a sales-support executive at this maker of business-applications software, he was very successful. Customers were comfortable with his reflective communication style. He was a good listener and was able to discover client needs with appropriate questions. Despite his excellent sales record, he was passed over for leadership roles because of his quiet personality. He was viewed as someone who lacked drive and ambition. Lynch decided to hire a career and leadership coach who would help him make his strengths clearer to others.

Questions:

1. What steps can Thomas Lynch take to convince others that he can be successful in a senior executive position? What are the best qualities tied to his reflective communication style?
2. What are some risks Lynch will face if he suddenly develops the behavior of a backslapping