Communication and Negotiation

In a 3-5 page paper using APA formatting, respond to the following questions.

  1. The Board of Directors of Sebago Lake Medical Group (a fictitious organization) has approved a new compensation program that will affect all 184 non-provider employees. Some employees will receive a significant increase in salary, some will receive a small increase, and some will have no increase. Develop a communication plan to inform all employees of how this change will impact them. For this case study material from the textbook and lecture notes will be helpful, but independent thinking is encouraged. Put yourself in the role of a senior leader or a board member; how can senior leadership explain this important change to engender understanding and support? Also, put yourself in the role of an employee affected by the change; what do you want to know? How do you want to be informed? What communication methods would increase your understanding and support?
  2. Explain to a new employee the importance of participating in system-wide committees and the value of networking with others within and outside of the organization.
  3. Compare and contrast the three strategies for negotiation. Which is the preferred strategy, and why? Discuss how influence can be used both positively and negatively, formally and informally.
  4. Look back on the case study from Week 2, The New Department Director (page 51). Explain how Dr. Grant may negotiate with team members to solve the problem(s) and identify the communication and interpersonal skills needed. What negotiation tactics should Dr. Grant utilize? (Refer to information in the text on negotiation tactics on pages 177 180.)

One reference is: Burns, L. R., Bradley, E. H., & Weiner, B. J. (2020). Shortell & Kaluznys health care management: Organization design & behavior (7th ed.).

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