COM3110 RVC 1261

This week you will also be writing both good and bad news, but this time both messages will be addressed to individuals outside of the organization. When writing good news, remember to use the direct approach; however, when writing bad news, use the indirect approach. A single upload is fine, as long as each letter starts on a new page. You are welcomed to use the attached template, or you may use a different template. After your assignment is uploaded, please click on View Feedback to verify that the formatting was not altered. If necessary, please correct and resubmit. Similarity scores must be 25% or less. If similarity score exceeds 25%, revise and resubmit by the due date. Remember to adhere to formatting guidelines, including margins and spacing (please refer to

).

Guidelines:

  • Use Times Roman Numeral, Courier New, or Arial.
  • Left justify letter and use 1-inch margin.
  • Use correct headings (must be single-spaced):
    • Senders address
    • Date
    • Recipients address
  • Letter must be single-spaced; leave a space between each paragraph.
  • Do not indent paragraphs.
  • Include complimentary close and signature block. You’re welcome to use the existing signature in the sample formatted letter.

Scenario (Good News):

Zain Martin recently interviewed with your company for a position as a securities analyst. You have good news to share with her. The company offered Zain a job with the hope of getting her in for orientation in five weeks. Your task is to write to Zain and offer her the position.

Scenario (Bad News):

You are a real estate professional who has a national reputation as a real estate expert. You were contacted recently via letter, inquiring about your ability and willingness to be the keynote speaker at a national real estate conference in Atlanta on August 12. You are flattered with the invitation and the size of the honorarium you would receive. However, you are unable to accept due to previous commitments. Your task is to write a letter to the conference host informing her of your decision. In your letter, consider sharing the names of other real estate experts who might be available and/or the possibility of videotaping your talk for the presentation.

Rubric

Memo & Letter Rubric 75

Memo & Letter Rubric 75

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeFormat (Good News)

7.5 to >6.0 ptsExcellentProper headings, spacing, paragraph breaks, and margins.6 to >5.0 ptsVery GoodFairly good headings, spacing, paragraph breaks, and margins.

5 to >4.0 ptsGoodMinimal errors in headings, spacing, paragraph breaks, and/or margins.4 to >2.0 ptsFairFrequent errors in headings, spacing, paragraph breaks, and/or margins.2 to >0 ptsPoorIncorrect headings, spacing, paragraph breaks, and/or margins

7.5 pts

This criterion is linked to a Learning OutcomeContent & Organization (Good News)

18 to >15.0 ptsExcellentCogent ideas, logically developed paragraphs, comprehensive content, and effective transitions15 to >12.0 ptsVery GoodVery good arrangement of ideas, logically developed paragraphs, comprehensive content, and clear transitions.

12 to >8.0 ptsGoodPoints are supported, but more detail is required. Stronger transitions are needed.8 to >4.0 ptsFairPartially undeveloped or unsupported paragraphs. May use questionable transitions.4 to >0 ptsPoorUndeveloped or unsupported paragraphs. Ineffective transitions.

18 pts

This criterion is linked to a Learning OutcomeWording, Grammar & Mechanics (Good News)

12 to >10.0 ptsExcellentVaried and effective sentence structure; concise, clear, courteous, and correct language. Evidence of careful proofreading. Skillful application of mechanics and punctuation.10 to >8.0 ptsVery GoodGood sentence structure; Concise, clear, courteous, and correct language with minimal errors. Good proofreading. Errors do not interfere with comprehension and do not negatively influence the readers perception of the writer.

8 to >5.0 ptsGoodA moderate number of errors in sentence structure, spelling, and/or word choice. A moderate number of errors, but does not interfere with comprehension nor negatively influence the readers perception of the writer.5 to >2.0 ptsFairFrequent errors in sentence structure, spelling, and/or word choice. Frequent errors that may interfere with comprehension or may negatively influence the readers perception of the writer.2 to >0 ptsPoorPoor sentence structure, incorrect word usage, several misspelled words, and/or discourteous language. Serious errors that significantly interfere with comprehension and negatively influence the readers perception of the writer.

12 pts

This criterion is linked to a Learning OutcomeFormat (Bad News)

7.5 to >6.0 ptsExcellentProper headings, spacing, paragraph breaks, and margins.6 to >5.0 ptsVery GoodFairly good headings, spacing, paragraph breaks, and margins.

5 to >4.0 ptsGoodMinimal errors in headings, spacing, paragraph breaks, and/or margins.4 to >2.0 ptsFairFrequent errors in headings, spacing, paragraph breaks, and/or margins.2 to >0 ptsPoorIncorrect headings, spacing, paragraph breaks, and/or margins

7.5 pts

This criterion is linked to a Learning OutcomeContent & Organization (Bad News)

18 to >15.0 ptsExcellentCogent ideas, logically developed paragraphs, comprehensive content, and effective transitions15 to >12.0 ptsVery GoodVery good arrangement of ideas, logically developed paragraphs, comprehensive content, and clear transitions.

12 to >8.0 ptsGoodPoints are supported, but more detail is required. Stronger transitions are needed.8 to >4.0 ptsFairPartially undeveloped or unsupported paragraphs. May use questionable transitions.4 to >0 ptsPoorUndeveloped or unsupported paragraphs. Ineffective transitions.

18 pts

This criterion is linked to a Learning OutcomeWording, Grammar & Mechanics (Bad News)

12 to >10.0 ptsExcellentVaried and effective sentence structure; concise, clear, courteous, and correct language. Evidence of careful proofreading. Skillful application of mechanics and punctuation.10 to >8.0 ptsVery GoodGood sentence structure; Concise, clear, courteous, and correct language with minimal errors. Good proofreading. Errors do not interfere with comprehension and do not negatively influence the readers perception of the writer.

8 to >5.0 ptsGoodA moderate number of errors in sentence structure, spelling, and/or word choice. A moderate number of errors, but does not interfere with comprehension nor negatively influence the readers perception of the writer.5 to >2.0 ptsFairFrequent errors in sentence structure, spelling, and/or word choice. Frequent errors that may interfere with comprehension or may negatively influence the readers perception of the writer.2 to >0 ptsPoorPoor sentence structure, incorrect word usage, several misspelled words, and/or discourteous language. Serious errors that significantly interfere with comprehension and negatively influence the readers perception of the writer.

12 pts

Total Points: 75

Requirements: 1-3 pages

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