- Define nonverbal communication. Define verbal communication.
- Why is it essential to properly interpret the nonverbal communication displayed by a patient?
- Define the following terms and explain the significance to nonverbal communication in healthcare:
- Vocalics
- Appearance
- Kinesics
- Oculesics
- Haptics
- Proxemics
- Chronemics
- Culture
- Describe the ways in which paraphrasing can enhance the patientHCP relationship.
- Provide three examples of open-ended questions, and explain why each is an open-ended question.
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