Case Study Analysis # 2

This is a case study, all documents would be provided, such as the case, rubric guidelines, and

questions to answer and lecture

textbook: Guy, Mary E. and Jessica E. Sowa. 2022. Human Resource Essentials for Public Service:

People, Process, Performance. Irvine, CA: Melvin & Leigh, Publisher

Questions:

Guiding Questions: How did the leadership styles of Ned and Rachel impact the retention of volunteers at the Corvallis Crisis Line?

2. What kind of Board oversight could have prevented the exodus of volunteers and interns during the tenures of Ned and Rachel?

3. What style of staffing plan would help the Board of Directors hire stronger leadership more adaptive to the needs of CCL and its volunteers?

4. How could the Board improve the vetting process for new hires to ensure they possess the necessary volunteer management skills and have a value system aligned with the mission and vision of CCL?

5. How could the Board plan for any future hiring process to ensure there is sufficient time to invest properly in a thorough search for future leadership? Should the Board develop a probationary period for new hires?

6. In what ways does a volunteer dependent organization need to adapt its staffing to maintain a strong connection to the community and encourage people to get involved as volunteers?

7. What should an organization like Corvallis Crisis Line do to increase strategic planning with the support of community partners and stakeholders?