BN_MGT312_1

Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University

College of Administrative and Financial Sciences

Assignment 1

Decision Making and Problem Solving (MGT 312)

Due Date:End of Week 5, 28-02-2026

Course Name: Decision Making and Problem Solving	Students Name:
Course Code: MGT312	Students ID Number:
Semester: Second	CRN:
Academic Year:2025-26; SECOND SEMESTER

For Instructors Use only

Instructors Name:
Students Grade:/ 10	Level of Marks: High/Middle/Low

General Instructions PLEASE READ THEM CAREFULLY

The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.

Assignments submitted through email will not be accepted.

Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page.

Students must mention question number clearly in their answer.

Late submission will NOT be accepted.

Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.

All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted.

Course Learning Outcomes-Covered

• Demonstrate a solid understanding of decision-making process for complex issues pertaining to business environment both internally and externally. (1.2)
• Explain critical thinking and cognitive psychology as it pertains to analyze and synthesize information for problem solving and decision making. (2.7)
• Identify and analyze different perspectives on understanding problems for different situations. (3.1)

Assignment Instructions:

• Log in to Saudi Digital Library (SDL) via Universitys website
• On first page of SDL, choose English Databases
• From the list find and click on EBSCO database.
• In the search bar of EBSCO find the following article:

Title: Case Study: Should a CHRO Abandon Performance Improvement Plans?

Author: Bhave, Devasheesh P.; Cheah Sin Mei; Geffre, Angela;

Date of Publication: 11/2025

Published: Harvard Business Review

Read the attached case study titled as Case Study: Should a CHRO Abandon Performance Improvement Plans? by Bhave, Devasheesh P.; Cheah Sin Mei; Geffre, Angela; published in Harvard Business Review, and answer the following Questions:

Assignment Question(s):(Marks 10)

Q1: Writ the problem statement about the above case. Problem statement should include the followings:[500-600 words] [Marks 5]

• Briefly summarize the problem
• Identify symptoms of the problem
• Describe the size and scope of the problem
• Identify the consequences
• Explain any other research or investigation that you may pursue
• Briefly summarize the problem
• Identify symptoms of the problem
• Describe the size and scope of the problem
• Identify the consequences
• Explain any other research or investigation that you may pursue

Q2: Discuss the problem with 5-Why analysis. Draw and explain cause-and-effect diagram based on the problem of the case? [200 words][Marks 3]

Q3. If you are consultant and asked to solve the problem, how will you solve the problem of case? What are the steps you will follow to solve?[150 words] [Marks 2]

Answers

Q1: Writ the problem statement about the above case. Problem statement should include the followings:[500-600 words] [Marks 5]

ANSWER

Q2: Discuss the problem with 5-Why analysis. [100 words][Marks 1.5]

ANSWER

Q3. Draw and explain cause-and-effect diagram based on the problem of the case? [100 words][Marks 1.5]

ANSWER

Q4. If you are consultant and asked to solve the problem, how will you solve the problem of case? What are the steps you will follow to solve? [Marks 2]

ANSWER

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