assignment 2

Prior to working on this assignment, review the following resources:

• Table 1.1 of Chapter 1 in the course textbook.
• Review the guidelines found in Table 1.1 of Chapter 1 (OD realities and misconceptions) to understand the reasoning behind OD interactions. Pay special attention to the criteria for determining the validity of an OD problem. Understanding the process is crucial to becoming a successful OD consultant.
• Chapter 3 in the course textbook.
• You may find it helpful to review Chapters 1 and 2 in your course textbook.
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As an OD consultant, you have an ethical responsibility to ensure that the issues you take on align with OD principles. Suppose you are just beginning your practice as an external OD consultant, and an organization approaches you for help. The company is experiencing a decline in customer satisfaction scores and believes an OD intervention will resolve the issue. Before accepting the job, you must determine whether the problem is truly OD-related or an internal matter best addressed within the organization by a different professional.

Assignment Prompt

In your Responsible Consulting paper,

• Explain the process for evaluating an organizational condition to determine whether the required action is OD related.
• Define the specific criteria for identifying the core of the problem and determining the potential solution.
• Assess the given scenario and determine whether the issue is OD-related. If it is not OD-related, explain your reasoning using evidence from OD principles and scholarly sources.
• Prepare a response to the organization explaining why the problem does not fall under OD consulting and why you are not the right person for the job.
• Identify alternative solutions the organization can consider to resolve the issue. These solutions should include approaches outside the scope of OD consulting.

Submission Guidelines

Once your research is complete, begin preparing your paper. The paper must be 4 to 5 pages of content (excluding the cover and reference pages). You must include a minimum of three scholarly, peer-reviewed, or credible sources that provide qualified information related to the role of the OD practitioner. In addition, include the course textbook as a scholarly resource to support the theories and concepts related to OD strategy. Remember that Wikipedia is not a qualified resource. Use the document for additional guidance. During the construction of the paper, be specific and refrain from making assumptions.