19) 2026

scenario basic situations in the STAR formatt four sentences per question

Situation:

Task:

Action:

Results:

Below are the scenario questions with 6000 total characters with the questions being accounted with the number count;

1. Ability to supervise the work performance of staff, which includes scheduling and time and attendance functions, evaluating performance against goals, providing technical guidance and feedback and establishing individuals development plans.

2. Knowledge of safety and accident prevention policies and procedures sufficient to provide guidance to employees on best practices for completing maintenance activities.

3. Ability to use complement management tools, including scheduling, attendance, and reporting systems to monitor staffing and ensure effective scheduling to support maintenance operations.

4. Ability to plan and prioritize maintenance activities in a dynamic environment to develop solutions and ensure safe, effective maintenance is provided in a timely manner to meet operational requirements.

5. Knowledge of tools, techniques, and processes sufficient to coordinate maintenance activities, evaluate quality of repairs, and make recommendations for improvement.

6. Ability to communicate verbally and in writing to manage programs and processes including providing direction and guidance, status updates, and instructions to stakeholders.

7. Ability to use computer information systems and programs sufficient to summarize information and create reports, tables, graphs, charts, presentations, and detailed updates that present trends and data for management review.

8. Ability to review and analyze operational data sufficient to identify deficiencies and opportunities for improvement of maintenance activities, budgets, inventory, schedules, and equipment.

9. Knowledge of Collective Bargaining Agreements, national and local Memoranda of Understanding (MOU) sufficient to ensure contractual compliance and monitor procedural timelines